Senior Technical Consultant at SecureKi

Join SecureKi, where technical leadership turns complex security challenges into successful customer outcomes. We’re looking for a Senior Technical Consultant who combines hands-on expertise with confident project delivery and strong customer relationships. From leading implementations to mentoring junior colleagues, you’ll help shape how we deliver identity security solutions that organizations can depend on.

Key Responsibilities

  • Lead project implementation and provide technical support during customer evaluations, pilot testing, and full-scale product rollouts, including complex or multi-phase deployments.
  • Independently plan and manage small-scale projects from kick-off to completion, keeping timelines, resources, and deliverables on track.
  • Serve as a primary technical contact for sales teams, customers, prospective clients, and reseller partners throughout the project lifecycle.
  • Manage customer expectations through proactive updates on project progress, risks, and resolutions, escalating issues when necessary.
  • Guide and mentor junior technical consultants and engineers by reviewing their work, sharing best practices, and supporting their technical development.
  • Maintain comprehensive and accurate documentation of pre-sales, post-sales, project, and technical support activities.
  • Collaborate with our research and development team, translating customer feedback and requirements into opportunities for product improvement.
  • Build customer satisfaction and lasting relationships while identifying opportunities for repeat or expanded business.
  • Perform appliance operating system installation, security hardening, and quality control testing of product features, and resolve advanced technical issues.
  • Contribute to internal knowledge resources, standard operating procedures, and best practices to improve project delivery and support quality.
  • Support pre-sales activities, including technical scoping, proof-of-concept and proof-of-value exercises, and solution demonstrations as required.
  • Carry out additional duties assigned by your immediate supervisor.

Requirements and Skills

  • Diploma or Degree in Computer Science, Information Technology, or an equivalent field.
  • Strong technical knowledge of Linux is essential. Additional expertise in networking, Windows systems, and security is highly advantageous.
  • Proficiency in Python scripting for automation is an added advantage.
  • Three to five years of relevant working experience, including independently handling projects or technical implementations.
  • Proven ability to coordinate and manage small-scale projects, including timelines, resources, and stakeholder expectations.
  • Experience guiding, mentoring, or supervising junior team members is preferred.
  • Strong customer-facing and stakeholder management skills, with the ability to manage expectations professionally and diplomatically.
  • Ability to work independently and efficiently while balancing multiple priorities, timelines, and expectations.
  • Strong written and verbal communication skills in English.
  • Relevant certifications such as MCSA, MCSE, RHCSA, RHCE, VCP, or CCNA are an added advantage.

About our company

SecureKi is a cybersecurity company helping organizations protect and manage credentials through identity security technologies and solutions. Our mission is to empower organizations to securely, efficiently, and effortlessly protect their digital identities for a better tomorrow.

We are an equal opportunity employer that values workplace diversity and welcomes qualified applicants regardless of race, sex, age, disability, or religion.

Ready to put your technical expertise and leadership into action? Apply now at secureki.com/careers.