Back to careers Junior Support Technical Consultant at SecureKi Join SecureKi, where technical expertise meets a mission to protect digital identities. We’re looking for a Junior Support Technical Consultant who enjoys solving technical challenges and helping customers get the most from our solutions. From supporting product evaluations to assisting with project rollouts, you’ll contribute to reliable implementations and positive customer experiences while building your career in identity security. Key Responsibilities Support project implementation and provide technical assistance during customer evaluations and product rollouts.Collaborate with sales teams, customers, prospective clients, and reseller partners to address technical needs as required.Maintain detailed and accurate records of post-sales and technical support activities.Share customer feedback and requirements with our research and development team to support product improvements.Deliver responsive customer support that builds satisfaction, strengthens long-term relationships, and encourages repeat business.Perform appliance operating system installation, security hardening, and quality control testing of product features.Carry out additional duties assigned by your immediate supervisor. Requirements and Skills Diploma or Degree in Computer Science, Information Technology, or an equivalent field.Strong technical knowledge of Linux is essential. Knowledge of networking, Windows systems, and security is an added advantage.Knowledge of Python scripting is advantageous.At least one year of relevant working experience is preferred. Fresh graduates are also encouraged to apply.Ability to work independently and efficiently while managing timelines and expectations.Strong communication skills in English.Relevant certifications such as MCSA, MCSE, RHCSA, RHCE, VCP, or CCNA are an added advantage. About our company SecureKi is a cybersecurity company helping organizations protect and manage credentials through identity security technologies and solutions. Our mission is to empower organizations to securely, efficiently, and effortlessly protect their digital identities for a better tomorrow.We are an equal opportunity employer that values workplace diversity and welcomes qualified applicants regardless of race, sex, age, disability, or religion.Ready to build your technical career and help organizations strengthen their identity security? Apply now at secureki.com/careers. Apply for this job